What's Your View on the Best Way to Make Money Online?

I thought it might be interesting and fun to take a poll of blog readers' favorite way to make money online.

Of course, there are hundreds of ways to earn money out there so I can't list every option available, so I figured that I would include 5 of my current favorites and an "other" option.  If your favorite falls into the "other" category, please feel free to say what it is in the comments.

My current favorite ways to earn online and what I like and dislike about them are:

Amazon MTurk - This is the one that I started out with.  I like it because it is easy and free to use, plus there are always lots of choices and you can sometimes get paid within a few days.  I dislike the fact that the payment rates have got lower and lower over the years. 

Bubblews - The "new kid on the block", Bubblews is easy and fun.  I like it because there is a social element and the payments are reasonably generous for this type of site, plus the "bubbles" rank reasonably well in Google, all things consider.  I didn't like it when they raised the payment threshold from $25 to $50 however, and their website can be very glitchy, plus they occasionally don't pay you and there's no explanation.

HubPages - HP is free but demands more long term commitment than MTurk and Bubblews.  It is basically a writing platform where you share in the advertising revenue, which comes from sources such as Google Adsense, Amazon Affiliates, and HubPages own advertising scheme.  I like the community at Hubpages, who can be very helpful if you want help or an opinion on something.  I dislike the fact that HubPages has been consistently hit by Google since 2011 and is nowhere near as lucrative as it used to be.

Squidoo - The main rival of HP and another open platform writing site, or "content farm" as these sites have been labeled by their detractors.  Like with HP, you write and post articles and share in the advertising income.   You could make quite a bit of money off Squidoo and HubPages at one time, but they are both suffering under the Google changes to their algorithm.

Creating My Own Hosted Blogs/Sites - I've been running my own earning sites the last few years, with some remarkable successes, as well as some dismal failures.  Hosting your own earning blog requires quite a bit of commitment, mainly time wise but also financial (buying the domain and hosting services) but pays off if you stick at it.  The technical side is actually pretty straightforward nowadays with hosting services like HostGator and Bluehost enabling you to easily download and install free blogging software from Wordpress for you to use with your domains.

Anyway, here's my poll, and an opportunity for you to give your vote (and comment?) on which online earning site is the best?

What is your favorite way of earning online?
	Amazon MTurk
	Bubblews
	HubPages
	Squidoo
	Creating and hosting my own blogs/websites
	Other
pollcode.com free polls

MTurk qualification tests

What are Amazon MTurk qualification tests?

One thing that pretty much every turker comes across sooner or later are the MTurk qualification tests.  These are set by the requester and are generally a way for them to restrict the turkers who do their HITs, essentially by trying to weed out workers who lack certain qualities or skills.  The qualification tests are in addition to the other restrictions that the requesters can impose, such as minimum HIT acceptance rates and nationality.

What do the tests involve?

There is no set answer to this question as there are numerous types of qualification test.  It all depends on which skills or attributes that the requester is looking for.  The test will in most cases reflect this in the form it takes.  For example, if the requester wants to assess your English language skills, you might be given a series of sentences and asked to judge which ones are grammatically correct.

Some tests are as simple as just pressing a button, or answering a yes or no question.  Other qualification tests can involve elaborate tasks which are difficult and time-consuming.  Of course, if you spend a long time taking a difficult and time-consuming test and ultimately you are told you have failed, it can be very frustrating.

Should I take an Amazon MTurk qualification test?

Generally speaking, I would say yes in the majority of cases.  As I mentioned earlier, many of the tests are very easy, and even if they aren’t, you haven’t got too much to lose from trying, apart from your time. 

Don’t take a test if you clearly don’t fit the criteria, however.  If the HIT involves translating text into German and you don’t speak German, then common sense dictates that the test will be checking your German language skills and it isn’t worth taking.

Some tests will also fail you for things that you can’t control, such as where you live.

The advantage of taking tests is that if you succeed, they can sometimes open the door to you doing some of the (relatively) better paid HITs.

Total processing time for MTurk payments from HIT to bank account

I get quite a few comments from people asking about the processing time for MTurk payments.  Usually they are new to Amazon Mechanical Turk and panic when they don’t get their money straightaway.  I have to say that although MTurk is one of the quickest ways of earning money online, in that you don’t have to reach a high threshold level of earnings or wait for a monthly payout date, you still don’t get your money instantly.

I thought I would give you a personal timeline of how the earnings system works, starting with me completing the HIT for the MTurk requester, through to the money becoming available in my bank account.  It is written from my own experience, but bear in mind that I live in the USA and the system might work a little differently if you are in another country.

STEP 1

HIT is completed for an MTurk requester.  It then sits in the HIT Status section of my dashboard page waiting for the requester to approve or reject it.  This is often the longest part of the process and it can take anywhere from being almost instantaneous to up to a month.  In reality most hits are accepted or rejected within hours or days – it’s difficult to predict however and depends entirely on the MTurk requester.

STEP 2

Even after a HIT has been accepted it doesn’t get credited to me straight away.  In my experience, it is normally credited to my current balance (found in Account Settings) within 24 hours of acceptance though (and very often sooner than that).

STEP 3

Once the money has been credited to my Current Balance, it can be spent online at the Amazon store.  If I want to transfer it to my bank account, however, I need to reach a minimum of $10 earnings credit to do that.  You will also need to link your Amazon MTurk account to your bank account - it is some time since I did this, but I seem to remember that it took a day of two before my account was set up.  You transfer money by clicking on the “Withdraw or transfer your earnings” link in the “Your Earnings” section of the Account Settings page.  Once you transfer the money, it typically takes a couple of days to appear in my bank account.  Transferring it at the weekend will take even longer.  Once it appears in my account it can be withdrawn or spent as normal.

As you can see from the steps above, you don’t get money instantly.  You have to wait up to a month to get the HIT approved (although usually it is done within a few days).  You have to wait up to 24 hours to get the money credited to your current balance after approval.  It can then take several days to transfer it your bank account.

Sticking to surveys and diminishing returns

I’ve been sticking to doing online surveys for money on Amazon Mechanical Turk recently.  After working a lot on MTurk in the run up to Xmas to get some extra money for the festive season, I’ve just been working fairly intermittently in the last few months for a bit of extra pocket money to spend on small Amazon products, such as computer accessories.

Diminishing returns

I think that generally speaking, it is best to see MTurk earnings as pocket money, rather than trying to earn it as any sort of wage.  It might be different if you are in a developing country, but here in the US, the money that you can earn (with the occasional exception) is generally just too small to make a great deal of difference.  This wasn’t necessarily true in the past, but I think it’s fair to say that MTurk payments have overall been driven down over time.

Online surveys

Surveys are a good example of this phenomenon.  When I started doing the online surveys for money on MTurk over a year and a half ago, it was common to see 15 or 20 minutes surveys that paid, $1.50, $2, $2.50, or more.  Now the equivalent survey generally pays at most a sum more like 50c,75c, or, if you’re lucky, a dollar.  (My stats are anecdotal, but I’m pretty sure that the lower earnings aren’t just my imagination!)

Globalization

The worst falls in earnings come with the general, more mechanical tasks, however, that are open to anyone in the world to do.  These tasks pay less than 10% of what they did a couple of years ago in some cases.  Don’t get me wrong, I certainly don’t begrudge fellow turkers from the Indian Subcontinent earning an honest buck, but MTurk is definitely an example of how globalization can sometimes have a negative effect on workers’ wages.

Best 3 ways to make money writing online

As experienced turkers know, the size of payments for writing tasks on Amazon MTurk vary considerably.  I have done well with certain writing tasks in the past, but recently I’ve struggled to find ones that are worth the effort.  I am not sure whether payments are gradually decreasing in value, or whether I am just getting more fussy.  Anyway, there is never any harm in exploring alternatives.

My 3 favorite make money writing sites are HubPages, Wizzley and Squidoo.  I will give you a general advantages and disadvantages of writing on these sites, compared to writing on MTurk, and then give you a brief overview of each site.

Advantages of online writing and earning platforms

Potential earnings are generally bigger on writing platforms than on a site like MTurk, at least in the long term.

The income from these sites is “passive”, which means that in theory at least, you keep earning even when you aren’t working and can get paid multiple times for the same piece of writing.

Online communities can keep you up to date with online earning opportunities and help you to develop the necessary skills.

Disadvantages of online writing and earning platforms

It can take months before you begin to earn even relatively small amounts, and a year or more before you see a decent return for your efforts - even then, the earnings certainly aren’t guaranteed.

You need to be fluent with English and have some skill at writing - especially with writing one page articles.

“Passive” income makes it sound like you don’t need to do much, but the real truth is that these sort of sites require a level of continual commitment if you want to succeed.

You will often need to set up accounts with external advertising/affiliate sites in order to earn money (for example Google Adsense and Amazon).  Although free, it can take time and effort and sometimes it isn’t straightforward, especially for people in Asian countries, where the rules are sometimes stricter.

HubPages

Hubpages is the one of the biggest writing platforms.  Users write one page articles called “hubs” and earn through HubPages own advertising scheme, plus Google Adsense, Amazon, eBay etc.  All the advertisers and affiliates are optional apart from Google Adsense which you have to be a member of, if you want to earn money.  HubPages articles generally rank well in Google, but Hubpages take a 40% share of your earnings.

Read more about Hubpages

Visit the HubPages website (using my referral link)

Squidoo

Squidoo is HubPages’ main rival.  It’s set up slightly differently and has its own unique appearance, but the underlying principle is very similar.  One advantage of Squidoo is that you don’t have to set up your own Adsense or affiliate account.  Squidoo pool all the money that’s made, take a 50% cut, then share the rest out to the writers according to how highly their articles (known as “lenses” within Squidoo) are ranked.

Read more about Squidoo

Visit the Squidoo website (using my referral link)

Wizzley

Wizzley is the new kid on the block.  Set up by experienced Squidooers, it is similar to HubPages and Squidoo, in that you write one page articles and earn from the adverts and affiliate advertising.  They take between a 50 and 60 percent cut of your earnings, depending on how many articles you’ve posted there.  Each article posted is checked by a real person (as a pose to a bot) to make sure that it comes up to the required quality standard.  The jury is out on Wizzley as far as earnings go, but I am enjoying my time there, so far.

Read more about Wizzley

Visit the Wizzley website (using my referral link)


UPDATE (February 2014)

I would no longer recommend Wizzley as a good earner.  Income from Hubpages and Squidoo is lower than it used to be, but still worth it. 

If you just want a quick and easy place to earn, I would recommend: Bubblews.  

Disappointed by MyLot

For those of you who have followed my writing, you will know that I have recommended MyLot as a way of making money online in the past.  I must confess though, that despite my initial enthusiasm, I have become rather disappointed with it.

I am speaking in terms of the money making mainly (although the full page adverts can be a bit annoying too).  My earnings on there have been very low.  Even when I spent quite a bit of time on MyLot, I only seemed to bring in a few cents.  I could earn more in ten or fifteen minutes on Amazon MTurk than I could earn in several days on MyLot.

Maybe I am being unfair.  You only make money with MyLot if you are active with it and as I no longer spend much time on it, I make very little money.  People who enjoy the chatter and social networking side of MyLot rate it higher than I do and have commented so to me.  Although I do enjoy social networking, I tend to do all mine on non-earning sites like Facebook.

If you have photos that are of general interest (not just snaps of friends and family), however, then I would say that you would do much better uploading them to Redgage, rather than MyLot.  As well as earning money from the initial upload, you can also earn extra if people stumble across your photos on Google Images etc.  Although you won’t earn a fortune in Redgage either, you do seem to earn more than on MyLot.  I have earned 50-something dollars from Redgage for the photos I’ve uploaded, which is about ten times as much as I’ve earned from MyLot (although most of that money came from discretionary prizes that were awarded to me by Redgage, rather than through direct earnings, I’ll admit).

MTurk online surveys: 3 peeves of mine

I’ve been working on Amazon MTurk a lot recently in the run up to Christmas - it’s a good way of saving for gifts, especially when I know that what I plan to buy is sold on Amazon.  But some of the problems with the Mechanical Turk online surveys have been annoying me. 

Don’t get me wrong, I enjoy doing surveys.  They seem like less hassle than some of the other tasks sometimes, the pay varies and is maybe going down gradually over time, but often still isn’t bad in MTurk terms.  The requesters are also generally pretty reliable, especially if the MTurk requester is a university academic or student, so I worry less about not getting paid, or there being some sort of scam going on.

But recently when I search for surveys, there have been more and more scams that are calling themselves surveys appearing (you know the sort, they always offer you an "easy money for 5 minutes work" and say they're going to pay you $20!).  I mean signing up for a credit report can in no way be considered a survey!  Neither can “test my website by entering all your personal details and pressing submit”!  I guess I had considered online surveys to be a haven from the worst scams, but now I’m realizing that I was probably being over-optimistic.

Another really annoying thing that happens to me sometimes with surveys is that I approve the hit, open another window then do and the survey – but when I go back to the original window it tells me that I’ve run out of time.  Basically, the requester has given an absurdly short amount of time to do the survey and I have not noticed.  It’s happened to me before and I think it’s actually the same requester who keeps doing it (I hope it’s not deliberate, but who knows?!)

Which brings me onto my third and final gripe, which never ceases to annoy me.  Why is it that MTurk requesters can block specific turkers, but the turker can’t block a requester that they don’t like?  I am maybe being cynical, but I think it tells you where the turker features in the Amazon scheme of things – down at the bottom of the pile!

Anyway, enough moaning.  I can’t say for sure if I will blog again before Christmas.  If I don’t, have a happy festive season, turkers, and a prosperous new year!

Writing an MTurk blog: A look at the best ones

Sustaining an MTurk blog isn’t always easy.  Like most turkers, I suspect, my enthusiasm for MTurk ebbs and flows.  There are periods where I do a lot of turking, periods where I do just a little each day, and periods where I do no turking at all.  The reasons for this are varied.  Sometimes there are HITs on MTurk that I enjoy and pay reasonably well, so I spend more time on MTurk to exploit them.  Sometimes I am forced to spend more time on MTurk purely because I need some extra money.  Other times, I have other things happening in my life and I haven’t the time, need, or motivation to be on MTurk.

I have been looking at other blogs recently, principally ones that are written by turkers and aimed at other MTurk workers - there aren’t actually that many active ones around, it seems.  The official Amazon MTurk blog, for instance, tends to focus more on the needs of requesters and programmers, than the requirements of turkers.

Judging by some of the other MTurk blogs out there that I have managed to find, many turkers start out with the notion that they can make enough regular money off MTurk to sustain themselves for a long period of time.  Then they gradually become disillusioned if this doesn’t happen and some get angry with being poorly treated, or at the quality of some of the HITs.  Some of the most entertaining and informative writing comes from disillusioned turkers, although their blogs are often short-lived.

“Mechanical Turk Blog” was clearly motivated to write an MTurk blog in order to highlight what he saw as the scams and injustices of MTurk, of which there are many.  I think it is a continual source of disappointment to all of us that Amazon can appear unwilling, or unable, to police the posted HITs better when they are clearly aimed at gathering workers’ contact details for spamming purposes, or worse still, are aimed at collecting personal info to be used for identity theft.  These sort of HITs appear regularly on MTurk, sometimes masquerading as a “survey” or a “website test”.  Other times, turkers are being asked to perform tasks that are of questionable ethics, and/or legality.

Having made his point, “Mechanical Turk Blog” now seems to have melted back into cyberspace.

Turk Lurker’s blog has some entertaining and informative reads in it!  He has a dry sense of humor, referring to Mechanical Turk as the “Slave Yard” and giving his blog the url: “MTurkey”.  Strange that his posts suddenly stop in 2007 and then suddenly reappear in 2011, but these things happen, I guess – maybe his wife had a baby or something?

Eric Cranston wrote an interesting turker blog, but unfortunately it petered out in 2007 after 2 years of posts.

There are many blogs by people on how to make money from home which refer to MTurk in passing, but it they generally just write a single article and they often don’t give you much more information or insight than a general introduction to MTurk for beginners.

Anybody know of any more interesting MTurk blogs?

8 Websites that pay you

I thought it might be useful to write a list of websites that pay you, along with my assessment for how lucrative I have found them in terms of online earnings.  These are all websites that I use, or have used, to make money online.  I give a very brief explanation with a link to a much more detailed review, followed by my online earnings rating – the online earnings rating is subjective, of course, as it is quite possible that someone else might sign up to a site and have a completely different experience to my own.

Crowdsourcing Sites

In the crowdsourcing sites, you make money by performing simple tasks on your computer for online employers in return for small payments.  Tasks might include things such as copying text from scanned business cards, completing online surveys, writing short blog articles, tweeting adverts, writing descriptions of photos or videos.

Amazon MTurk (Mechanical Turk) – The site that this blog is named after and a great site if you want to make money online quickly.  There are times when I find it frustrating, however.  Despite the (occasional) problems, this site is probably one of the better websites that pay you.  Full review: Top 10 Amazon Mechanical Turk Tips and Tricks  Online earnings rating: 8/10

Microworkers – Similar to Amazon MTurk but a much smaller outfit, which gives it some advantages as well as disadvantages.  A lot of spammy jobs on there, so I tend to pick off one or two good ones each day and therefore find that making money money online is slower than with Amazon MTurk.  Still worth doing though.  Full review: The Pros and Cons of Making Money Online with Microworkers  Online earnings rating: 7/10

Social networking websites that pay you

These sites pay you for online social activity.  This might include things like: starting discussions, uploading photos, commenting on people’s profiles, bookmarking links to websites or posts.

myLot – I had a lot of hopes for myLot when I first started it, but overall I have been a little disappointed by it.  It seems difficult to make more than pennies each day, in my experience, although I must say that the ‘work’ that you do is hardly taxing.  Maybe I just don’t use it enough, as there are people on there who say they earn a dollar a day or more just for chatting.  Full review: How To Make Money Online With MyLot  Online earnings rating: 4/10

RedGage  - I have known about RedGage for a long time, but only started using it recently.  I personally prefer it to myLot, although both sites can irritate me a little at times (myLot because of the full page ads and RedGage because it can be a little glitchy at times).  The great thing about RedGage, however, is that you continue to make money online even when you do nothing after you have uploaded enough stuff.  It’s never going to make you a millionaire, but the community on there are friendly.  Full review: Can I earn money online with RedGage?  Online earnings rating: 6/10

Onine reward clubs

These sites pay you for doing things like completing online surveys, reading emails, watching videos, playing computer games, shopping online.

Swagbucks – A popular website with a strong following.  You collect a virtual currency called swagbucks, which you can then exchange for products online, PayPal money, or Amazon giftcards.  Full review: Swagbucks tips and tricks  Online earnings rating: 7/10

Inbox Dollars – Similar to Swagbucks in many ways, but a smaller outfit.  I actually prefer Inbox Dollars to Swagbucks, but make sure that you don’t give them your main email address as they send you lots of emails, which can be annoying.  Full review: Review of Inbox Dollars  Online earnings rating: 7/10

Writing sites

These sites are more involved than the others, as you have to write informative articles and have a good command of the English language.  This means investing a lot of time and energy, often doing research as well as writing.  Earnings are slow at first.  They gradually build, but it can take months before the dollars begin coming in.  HubPages and Squidoo make their money through Google adverts and companies like Amazon, and give the writers a share.

HubPages  You write informative articles on a topic you know.  Good community.  Has been through some tough times after getting hammered by Google, but now seems to be on the way back up, at least for may writers.  There are some big earners on there, although most writers earn well under $15 per month.  Use my referral link to.  Online earnings rating: 7/10  Sign up to HubPages with my referral link.

Squidoo  Similar to HubPages in essence, but the payout system is a little different.  I didn’t have much success with Squidoo and gave up on it, but others swear by it as an earner.  Online earnings rating: 5/10  Use my referral link to sign up to Squidoo.

UPDATE (February 2014)

I would avoid MyLot altogether as they are no longer and earning site.  Redgage is no longer much good either.

Bubblews is a good site, however, if you just want some (relatively) quick and easy money.

Recovering from a bad HIT Approval Rate

As any experienced turker will tell you, recovering from a bad HIT approval rate can be a frustrating experience.  It seems to take forever to come back from the damage that just one or two MTurk HIT rejections can do and all the time your HIT approval rate is damaged, your ability to make money online is compromised.

If you are new to turking and aren’t aware, Amazon Mechanical Turk calculates your HIT approval rate by comparing how many of your MTurk HITS have been rejected by requesters for HITs submitted against how many have been accepted.  The resulting percentages are called your HIT rejection rate and your HIT approval rate.  (All these figures can be seen on the Dashboard part of your Mechanical Turk account.)

The problem is that many of the requesters insist on a HIT approval rate of 95% or better as a qualification requirement and if you don’t meet the qualification standard, they don’t allow you do their HITs.  These MTurk HITS are very often some of the best paid ones and so getting a bad HIT approval rate can really damage your ability to make money online.

As I have mentioned before, when I started out with Mechanical Turk, I didn’t appreciate the problems that having a bad HIT approval rate might bring, so I just tried out lots of different HITs without really caring too much whether some of them got rejected or not.  This came back to haunt me and I learnt my lesson accordingly.

More recently, however, I have seen my HIT approval rate drop again through no fault of my own.  This was apparently because, as I found out from turkers at TurkopticonToolbar, a requester who had been reliable in the past suddenly started using new (faulty) software which was wrongly automatically rejecting HITs that were actually completely fine.  I did complain about it, of course, but it was to no avail, as usually happens!  (See 10 reasons why I hate Mechanical Turk)

Anyway, I’ve spent my time recently working my socks off on getting my HIT approval rating back up to 95%.  It isn’t fun.  As well as my choice of HITs being reduced, each time I do a new HIT I am worried about getting another rejection and getting pushed back down again (once bitten, twice shy!). 

I’m not sure if I mentioned it in my comparison of MTurk and Microworkers: ­MTurk or Microworkers, which is best?,  but Microworkers are more generous with when it comes to recovering from a bad HIT approval rate.  With Microworkers your rate will recover naturally with time, even if you don’t do anything - so long as you don’t keep picking up rejections you will be okay.

In conclusion, my advice would be to not let your MTurk HIT approval rate fall below 95% if you can possibly help it.  If it does happen, I would focus on getting it back up by doing ‘safe’ HITs, that’s to say HITs being offered by MTurk requesters that you trust, as you can’t afford to get any more rejections.  Be prepared for a long haul, though - because the HIT approval rate is a proportional figure, you will need many new HIT approvals to make up for just a few rejections.

Microworkers scam: are accusations about payment problems justified?

I recently received a comment from someone on one of my make money online articles complaining about Microworkers payment problems and not being able to get his Microworkers earnings transferred over to his PayPal account.  He was upset and said he couldn’t understand why Microworkers insisted on mailing a PIN number out to him, which he’d not received, and he also implied (at least this was my interpretation) that the whole thing was a Microworkers scam.

As this was not the first time that I have seen complaints made against Microworkers about payment problems online, I thought it merited me writing a blog post.  I figured that I could also give you my own experience of what happened when I asked to transfer my Microworkers earnings from Microworkers to a PayPal account for the first time.  Before that though, I will go through the complaints about payment problems one at a time and provide some possible explanations.

Why do Microworkers send out PIN numbers by mail?

You would have to ask them that.  Although, often though it is done by companies for tax purposes, when they are attempting to show the IRS that they know who they are paying and sending out PIN numbers is a way of verifying someone’s address. 

Is it in Microworkers interest to scam people?

I personally don’t believe that it is.  They are a small company with a relatively small online workforce, certainly when compared to a giant like Amazon and their Mechanical Turk (MTurk), their main make money online rival.  I can’t see why they would want to alienate workers or get a bad reputation just for the sake of a few dollars.  (I have been critical in the past that Microworkers seem too lenient when it comes to some dodgy tasks being advertised on their website, but that is not the same as saying that Microworkers themselves are not legit!)

My own experiences of transferring my earnings from Microworkers to PayPal

Here's what happened with me back when I first requested a Microworkers payment of earnings to my PayPal account online.  I made a request to transfer $10 from my Microworkers earnings to my PayPal account and noted the date that I’d done this.  Within a few days, a message appeared in my Microwokers Account saying that the PIN number had been sent out.  I waited.  After a week had gone by, I began to get a little nervous.  After 10 days of waiting, I began to wonder if there really was a Microworkers scam.  After two weeks, however, I did receive my PIN number and guess what, the letter with the PIN number in it had come all the way from Slovenia (I live in the USA), so I guess that is a big part of the reason why it took so long!

Anyway I entered the PIN on the Microworkers website, which was accepted.  I then had to wait 4 more days while my Microworkers earnings were “pending withdrawal”, according to the Microworkers website.  All in all the process took just under three weeks from me initiating the payment to receiving it in my PayPal account.

So my advice would be to anyone who is seeking to access their Microworkers earnings for the first time, if my case is anything to go by, you will get your money, but don’t expect it to happen quickly!

MTurk Requester Payment Problems

Earning money online can be frustrating sometimes.  Most turkers who have worked on Amazon Mechanical Turk for any length of time has experienced MTurk requester payment problems.  There are times when you know why you have not been paid sometimes, for instance, you had a computer glitch, or an interuption happened, like you were phoned up, and you ran out of time to finish doing the MTurk hit.  Another time, you might have been unsure what you were supposed to be doing on the hit and so not surprised when your work was rejected by the MTurk requester.

Late Payments

It is frustrating when you complete a job and then you are checking your account every day expecting to see your earnings and nothing happens.  In my experience, most MTurk requesters pay up within a couple of days.  Some pay quicker than that, within a matter of hours sometimes.  The annoying thing is where is takes over a week before you receive your MTurk payment.  You can email the MTurk requester in this situation, but be aware that Amazon allows them up to 30 days to either pay or reject your work.  That is way too, long in my opinion, and Microworkers have got a better idea by giving MTurk employers a one week cut off period to resolve outstanding jobs.

Non-payment by MTurk requester because of hits rejected

Occasionally you can get hits rejected by an MTurk requester and it seems unfair.  As well as losing the money you felt you earned, getting hits rejected can also damage your hit rejection rate and effect which hits you are able to do in future.  So even if the amounts of money involved are small, it can still be annoying and upsetting.

If there were technical problems at the time of doing the hit, then you should report the hit as broken using the link in the bottom right.  If you believe that the requester is breaching the Amazon Mechanical Turk policies, then you should click the “Violates the Amazon Mechanical Turk policies” link which is also at the bottom right.  

Sometimes you have no idea why you have had your hits rejected.  In this case it is best to contact the MTurk requester.  I would advise that the tone you adopt with them is polite but firm.  You should explain that you followed all the instructions and ask why your work was rejected.  In many cases the matter can be resolved this way and you will get your money (or they will explain to you your mistake).  Sometimes the MTurk requester will use stalling tactics and you have to write more than once before they pay up.  Note though, that an MTurk requester cannot themselves reverse a rejection decision without the help of Amazon.

If you still have no joy, then your options for complaint as an MTurk worker are very limited (one gripe of turkers is that MTurk requesters can ban certain MTurk workers, but not the other way around).  Though you can, of course, warn other MTurk workers about the bad requester and discuss your experiences either on Turkopticon, or on one of the MTurk forums.

Is Amazon MTurk slave labor?

This article was prompted by a friend who told me that she’d tried Amazon Mechanical Turk (MTurk) after reading one of my articles.  She had done a number of hits but eventually decided that the MTurk payments were way too low and that Amazon MTurk was essentially a form of slave labor.

It is an issue that I’ve wrestled with myself, during my darker moments as an MTurk worker.  MTurk requesters effectively sidestep most labor legislation when they use MTurk,  meaning that MTurk workers, unlike people working in the “real” world, have virtually no rights.  Employers get a good deal out of MTurk potentially, as their overheads are minimal and they can effectively hire and fire at will.  Workers, on the other hand, are vulnerable to being ripped off.

Some of the MTurk requesters also offer payment rates that are effectively absurd.  Sometimes if you are like me, you look at the hit and think that they are paying you 1 cent for each task, which is already poor money, but then you read on and there are 10 of these tasks per hit.  That means that you are being offered 0.1 cent for each task.  Even if you can complete two tasks per minute, that’s still an hourly payment rate of just 12 cents!

Okay, I will shut up moaning.  But the issue is still a serious one.  At the end of the day, I use my MTurk payments to supplement other income that’s coming in and spend the money on essentially frivolous stuff such as nice coffee and audio equipment.  I feel concerned about people who are in a dire financial situation and reliant on MTurk to pay for some of their essential, day to day needs.

MTurk is fine in that context, as casual work that supplements other income, but I’d hate to see a world where all work was like MTurk and everyone was forced to scrape a living from day to day with virtually no rights or job security - a kind of weird cross between Victorian England and internet technology.  In short, I think that MTurk is great as an online earning option (which can also be fun sometimes!) but not if it’s your only effective choice!