Sticking to surveys and diminishing returns

I’ve been sticking to doing online surveys for money on Amazon Mechanical Turk recently.  After working a lot on MTurk in the run up to Xmas to get some extra money for the festive season, I’ve just been working fairly intermittently in the last few months for a bit of extra pocket money to spend on small Amazon products, such as computer accessories.

Diminishing returns

I think that generally speaking, it is best to see MTurk earnings as pocket money, rather than trying to earn it as any sort of wage.  It might be different if you are in a developing country, but here in the US, the money that you can earn (with the occasional exception) is generally just too small to make a great deal of difference.  This wasn’t necessarily true in the past, but I think it’s fair to say that MTurk payments have overall been driven down over time.

Online surveys

Surveys are a good example of this phenomenon.  When I started doing the online surveys for money on MTurk over a year and a half ago, it was common to see 15 or 20 minutes surveys that paid, $1.50, $2, $2.50, or more.  Now the equivalent survey generally pays at most a sum more like 50c,75c, or, if you’re lucky, a dollar.  (My stats are anecdotal, but I’m pretty sure that the lower earnings aren’t just my imagination!)

Globalization

The worst falls in earnings come with the general, more mechanical tasks, however, that are open to anyone in the world to do.  These tasks pay less than 10% of what they did a couple of years ago in some cases.  Don’t get me wrong, I certainly don’t begrudge fellow turkers from the Indian Subcontinent earning an honest buck, but MTurk is definitely an example of how globalization can sometimes have a negative effect on workers’ wages.

Best 3 ways to make money writing online

As experienced turkers know, the size of payments for writing tasks on Amazon MTurk vary considerably.  I have done well with certain writing tasks in the past, but recently I’ve struggled to find ones that are worth the effort.  I am not sure whether payments are gradually decreasing in value, or whether I am just getting more fussy.  Anyway, there is never any harm in exploring alternatives.

My 3 favorite make money writing sites are HubPages, Wizzley and Squidoo.  I will give you a general advantages and disadvantages of writing on these sites, compared to writing on MTurk, and then give you a brief overview of each site.

Advantages of online writing and earning platforms

Potential earnings are generally bigger on writing platforms than on a site like MTurk, at least in the long term.

The income from these sites is “passive”, which means that in theory at least, you keep earning even when you aren’t working and can get paid multiple times for the same piece of writing.

Online communities can keep you up to date with online earning opportunities and help you to develop the necessary skills.

Disadvantages of online writing and earning platforms

It can take months before you begin to earn even relatively small amounts, and a year or more before you see a decent return for your efforts - even then, the earnings certainly aren’t guaranteed.

You need to be fluent with English and have some skill at writing - especially with writing one page articles.

“Passive” income makes it sound like you don’t need to do much, but the real truth is that these sort of sites require a level of continual commitment if you want to succeed.

You will often need to set up accounts with external advertising/affiliate sites in order to earn money (for example Google Adsense and Amazon).  Although free, it can take time and effort and sometimes it isn’t straightforward, especially for people in Asian countries, where the rules are sometimes stricter.

HubPages

Hubpages is the one of the biggest writing platforms.  Users write one page articles called “hubs” and earn through HubPages own advertising scheme, plus Google Adsense, Amazon, eBay etc.  All the advertisers and affiliates are optional apart from Google Adsense which you have to be a member of, if you want to earn money.  HubPages articles generally rank well in Google, but Hubpages take a 40% share of your earnings.

Read more about Hubpages

Visit the HubPages website (using my referral link)

Squidoo

Squidoo is HubPages’ main rival.  It’s set up slightly differently and has its own unique appearance, but the underlying principle is very similar.  One advantage of Squidoo is that you don’t have to set up your own Adsense or affiliate account.  Squidoo pool all the money that’s made, take a 50% cut, then share the rest out to the writers according to how highly their articles (known as “lenses” within Squidoo) are ranked.

Read more about Squidoo

Visit the Squidoo website (using my referral link)

Wizzley

Wizzley is the new kid on the block.  Set up by experienced Squidooers, it is similar to HubPages and Squidoo, in that you write one page articles and earn from the adverts and affiliate advertising.  They take between a 50 and 60 percent cut of your earnings, depending on how many articles you’ve posted there.  Each article posted is checked by a real person (as a pose to a bot) to make sure that it comes up to the required quality standard.  The jury is out on Wizzley as far as earnings go, but I am enjoying my time there, so far.

Read more about Wizzley

Visit the Wizzley website (using my referral link)


UPDATE (February 2014)

I would no longer recommend Wizzley as a good earner.  Income from Hubpages and Squidoo is lower than it used to be, but still worth it. 

If you just want a quick and easy place to earn, I would recommend: Bubblews.  

MTurk online surveys: 3 peeves of mine

I’ve been working on Amazon MTurk a lot recently in the run up to Christmas - it’s a good way of saving for gifts, especially when I know that what I plan to buy is sold on Amazon.  But some of the problems with the Mechanical Turk online surveys have been annoying me. 

Don’t get me wrong, I enjoy doing surveys.  They seem like less hassle than some of the other tasks sometimes, the pay varies and is maybe going down gradually over time, but often still isn’t bad in MTurk terms.  The requesters are also generally pretty reliable, especially if the MTurk requester is a university academic or student, so I worry less about not getting paid, or there being some sort of scam going on.

But recently when I search for surveys, there have been more and more scams that are calling themselves surveys appearing (you know the sort, they always offer you an "easy money for 5 minutes work" and say they're going to pay you $20!).  I mean signing up for a credit report can in no way be considered a survey!  Neither can “test my website by entering all your personal details and pressing submit”!  I guess I had considered online surveys to be a haven from the worst scams, but now I’m realizing that I was probably being over-optimistic.

Another really annoying thing that happens to me sometimes with surveys is that I approve the hit, open another window then do and the survey – but when I go back to the original window it tells me that I’ve run out of time.  Basically, the requester has given an absurdly short amount of time to do the survey and I have not noticed.  It’s happened to me before and I think it’s actually the same requester who keeps doing it (I hope it’s not deliberate, but who knows?!)

Which brings me onto my third and final gripe, which never ceases to annoy me.  Why is it that MTurk requesters can block specific turkers, but the turker can’t block a requester that they don’t like?  I am maybe being cynical, but I think it tells you where the turker features in the Amazon scheme of things – down at the bottom of the pile!

Anyway, enough moaning.  I can’t say for sure if I will blog again before Christmas.  If I don’t, have a happy festive season, turkers, and a prosperous new year!

My favorite MTurk requester

My favorite Mechanical Turk requester was Content Galore.  For a period of time they were paying $1.80 for 150 word encyclopedia style articles on MTurk.  They would give you a name or a theme, such as “Burt Reynolds” or “Orlando, Florida”, you went away and did some basic research (looked it up in Wikipedia or another reputable source), wrote a summary of the information in your own words and submitted it.  The articles were checked by other turkers and pretty much always accepted (at least in the experiences of my wife and I).

It was a great way of making money from home.  Although there was the odd sparse period here and there, generally there was plenty of work to do.  Content Galore were quick payers too – you would usually have your work accepted within a couple of hours, often almost instantly.  The HITs would take me just over 10 minutes to complete, meaning that I could earn 20 dollars or more in just a couple of hours or so, which is pretty good by general MTurk standards.  My wife could complete them even faster than me, often doing them in half the time that I could!  Content Galore were great and I came to rely upon them, usually ignoring other MTurk HITs during that period.

But then something went wrong.  My favorite MTurk requester disappeared for a long time, which wasn’t entirely unusual for them, but when they returned, something had changed.  My wife noticed it first, she did three HITs for them straightaway, but to her shock had all three of them rejected!  The pattern was repeated, with Content Galore disappearing again and returning, only to reject the HITs of my wife and I.  It was bizarre, as we followed all the instructions and had done countless HITs for them previously without a single rejection.  It resulted in our HIT approval ratings getting damaged and our time being wasted with no money in return.

The rumor was that unscrupulous turkers had been trying to cheat the system, including submitting work that had been spun (generated by special software, which turns out work that reads well to a computer but looks terrible to a native English speaker).  Content Galore had responded by introducing their own software to check work in an attempt to spot the spinners and cheaters – but the software was overzealous and rejecting work from honest turkers as well as the cheats.

Content Galore disappeared and reappeared again and again.  Every time that they returned, my wife or I would try doing a ‘test HIT’ to see if Content Galore had resolved their problems, but each time we did, the test HIT was rejected.  My wife had one HIT rejected on the grounds that she had completed it faster than was humanly possible.  Well, I was with her at the time and can vouch that she did the HIT according to all the instructions and produced a great piece of work, which was researched, read well and had been spell checked too, so I don’t know what was going on.

So nowadays, if I happen to come across a Content Galore HIT, I will ignore it.  But working for them was good while it lasted.

Writing an MTurk blog: A look at the best ones

Sustaining an MTurk blog isn’t always easy.  Like most turkers, I suspect, my enthusiasm for MTurk ebbs and flows.  There are periods where I do a lot of turking, periods where I do just a little each day, and periods where I do no turking at all.  The reasons for this are varied.  Sometimes there are HITs on MTurk that I enjoy and pay reasonably well, so I spend more time on MTurk to exploit them.  Sometimes I am forced to spend more time on MTurk purely because I need some extra money.  Other times, I have other things happening in my life and I haven’t the time, need, or motivation to be on MTurk.

I have been looking at other blogs recently, principally ones that are written by turkers and aimed at other MTurk workers - there aren’t actually that many active ones around, it seems.  The official Amazon MTurk blog, for instance, tends to focus more on the needs of requesters and programmers, than the requirements of turkers.

Judging by some of the other MTurk blogs out there that I have managed to find, many turkers start out with the notion that they can make enough regular money off MTurk to sustain themselves for a long period of time.  Then they gradually become disillusioned if this doesn’t happen and some get angry with being poorly treated, or at the quality of some of the HITs.  Some of the most entertaining and informative writing comes from disillusioned turkers, although their blogs are often short-lived.

“Mechanical Turk Blog” was clearly motivated to write an MTurk blog in order to highlight what he saw as the scams and injustices of MTurk, of which there are many.  I think it is a continual source of disappointment to all of us that Amazon can appear unwilling, or unable, to police the posted HITs better when they are clearly aimed at gathering workers’ contact details for spamming purposes, or worse still, are aimed at collecting personal info to be used for identity theft.  These sort of HITs appear regularly on MTurk, sometimes masquerading as a “survey” or a “website test”.  Other times, turkers are being asked to perform tasks that are of questionable ethics, and/or legality.

Having made his point, “Mechanical Turk Blog” now seems to have melted back into cyberspace.

Turk Lurker’s blog has some entertaining and informative reads in it!  He has a dry sense of humor, referring to Mechanical Turk as the “Slave Yard” and giving his blog the url: “MTurkey”.  Strange that his posts suddenly stop in 2007 and then suddenly reappear in 2011, but these things happen, I guess – maybe his wife had a baby or something?

Eric Cranston wrote an interesting turker blog, but unfortunately it petered out in 2007 after 2 years of posts.

There are many blogs by people on how to make money from home which refer to MTurk in passing, but it they generally just write a single article and they often don’t give you much more information or insight than a general introduction to MTurk for beginners.

Anybody know of any more interesting MTurk blogs?

The Turkopticon Toolbar and Making Money with Mechanical Turk (MTurk)

I have raved about the Turkopticon Toolbar more than once in passing in my posts about Amazon MTurk (Mechanical Turk) but I love this device so much, I wanted to dedicate an entire blog post to it.  It really is the most wonderful aid for Mechanical Turk workers (also known as turkers) and a must for everyone trying to make money with Mechanical Turk.  As well as the Turkopticon Toolbar itself, there is also an online community of turkers associated with it, who can provide an invaluable source of information for anyone who is trying to make money online using MTurk.

How much does it cost?

The Turkopticon Toolbar costs nothing to download and install, that’s right, it’s free! 

How do I install it?*

There are two versions, one for Firefox and one for Google Chrome.  Provided you get the right version, installation is simple.  There is no version for Internet Explorer, but if you use MTurk regularly to make money online, then I would recommend that you download Firefox, just for the Turkopticon Toolbar, you can always just carry on using Internet Explorer for everyday use and click on Firefox when you use Mechanical Turk.

How does the Turkopticon Toolbar work?

Basically, Turkopticon is letting you know how other turkers have got on before with specific MTurk HIT requesters.  It does this by placing little button arrows next to the requesters when you are on the Amazon MTurk HITs page.  By clicking on the arrow, you see how previous turkers have rated that MTurk requester.  They are graded according to how quickly they pay, how fair they are at assessing HITs etc.  Turkers also write reviews in some cases.

Source:

http://turkopticon.differenceengines.com/

This means that with the Turkopticon Toolbar you can avoid the worst MTurk requesters by looking at the reviews before you do a HIT.  You can also write a review after you complete a HIT and get paid and let other turkers know how you got on with that MTurk requester.

Are there any problems associated with the Turkopticon Toolbar?

I personally have not encountered any.  The program is also very small, so I’ve not noticed it slowing my browser in any noticeable way.

I know this probably sounds like a glowing endorsement, but as far as the Turkopticon Toolbar goes, I struggle to think of any negatives.  It really is a must if you want to make money with Mechanical Turk.

Oh, I nearly forgot to give you the download link, you can get the toolbar HERE!

*UPDATE: At the time of writing, the Turkopticon Toolbar isn’t working with Firefox 5, so I have gone back to Firefox 4 in order to use it!  I’ve had similar problems with other Firefox add-ons too recently, the root cause being that Firefox rushed out version 5 only a few months after they brought out version 4 and the add-on developers haven’t had enough time to react.  Hopefully this issue will be resolved soon.  FURTHER UPDATE: THIS MATTER IS NOW RESOLVED!

My Best and Worst Amazon MTurk Experiences

Looking back over my time earning money online with the make money at home site, Amazon Mechanical Turk, also known as MTurk, I thought it might be fun to contrast my best MTurk experience with my worst.  Those familiar with MTurk are aware that  when things are going well, it can be great fun and a more than decent earner, but when it goes badly it can be extraordinarily frustrating.  Sometimes things go wrong because of your own mistakes, but other times you can lose money or get your hit rejection rate dented through no fault of your own.  Life certainly isn’t always easy or fair for a turker!

Anyway, before I head off to mturk.com to look for new hits to do today, here are my best and worst Amazon MTurk experiences from the past.

My Best Amazon MTurk Experience

I had a great run when I found an MTurk requester who paid just under 2 dollars for a writing task that took 15-20 minutes and there were lots of hits too!  For a month I was making $15-$20 per day for just 2 or 3 hours work.  It was all going very well.  The only problem was that I was playing fair, but there were other turkers who were defrauding the requester using dodgy software to do their hits.  So the requester introduced their own dodgy software in an effort to weed out the fraudsters, the only problem was that the MTurk requester’s dodgy software started rejecting everyone, including legitimate turkers like myself.  My best Amazon MTurk experience ended badly with a reduced hit rejection rate, an easy money supply effectively terminated and a sense of annoyance that I still haven’t quite recovered from, but it was good while it lasted!

My Worst Amazon MTurk Experience

Early on when I was new to Amazon Mechanical Turk and I didn’t know any better, I did lots of MTurk hits for a requester.  They were poorly paid and I didn’t really read the instructions closely, as I didn’t think it was terribly important if they were rejected.  Guess what, the MTurk requester rejected them!  But I still didn’t think it mattered much.  Then, after a while, I suddenly noticed that there were lots of MTurk hits that I was no longer qualified for.  When I pieced it all together, I realized that it was the rejected poorly paid hits that had caused my problems by hitting my hit rejection rate.  It took forever and a hell of a lot of grafting to get my hit rejection rate back up.  Needless to say, I paid a lot more attention after that, even if the hits were badly paid.

MTurk Requester Payment Problems

Earning money online can be frustrating sometimes.  Most turkers who have worked on Amazon Mechanical Turk for any length of time has experienced MTurk requester payment problems.  There are times when you know why you have not been paid sometimes, for instance, you had a computer glitch, or an interuption happened, like you were phoned up, and you ran out of time to finish doing the MTurk hit.  Another time, you might have been unsure what you were supposed to be doing on the hit and so not surprised when your work was rejected by the MTurk requester.

Late Payments

It is frustrating when you complete a job and then you are checking your account every day expecting to see your earnings and nothing happens.  In my experience, most MTurk requesters pay up within a couple of days.  Some pay quicker than that, within a matter of hours sometimes.  The annoying thing is where is takes over a week before you receive your MTurk payment.  You can email the MTurk requester in this situation, but be aware that Amazon allows them up to 30 days to either pay or reject your work.  That is way too, long in my opinion, and Microworkers have got a better idea by giving MTurk employers a one week cut off period to resolve outstanding jobs.

Non-payment by MTurk requester because of hits rejected

Occasionally you can get hits rejected by an MTurk requester and it seems unfair.  As well as losing the money you felt you earned, getting hits rejected can also damage your hit rejection rate and effect which hits you are able to do in future.  So even if the amounts of money involved are small, it can still be annoying and upsetting.

If there were technical problems at the time of doing the hit, then you should report the hit as broken using the link in the bottom right.  If you believe that the requester is breaching the Amazon Mechanical Turk policies, then you should click the “Violates the Amazon Mechanical Turk policies” link which is also at the bottom right.  

Sometimes you have no idea why you have had your hits rejected.  In this case it is best to contact the MTurk requester.  I would advise that the tone you adopt with them is polite but firm.  You should explain that you followed all the instructions and ask why your work was rejected.  In many cases the matter can be resolved this way and you will get your money (or they will explain to you your mistake).  Sometimes the MTurk requester will use stalling tactics and you have to write more than once before they pay up.  Note though, that an MTurk requester cannot themselves reverse a rejection decision without the help of Amazon.

If you still have no joy, then your options for complaint as an MTurk worker are very limited (one gripe of turkers is that MTurk requesters can ban certain MTurk workers, but not the other way around).  Though you can, of course, warn other MTurk workers about the bad requester and discuss your experiences either on Turkopticon, or on one of the MTurk forums.

More Amazon Mechanical Turk Tips

I wrote my first lot of MTurk tips for Turkers a couple of months back and received positive feedback, however I thought it would be good to do a follow up and include some of the stuff I didn’t include the first time around.  So here are some more Amazon Mechanical Turk tips for you.  They are aimed at MTurk workers, people who earn money online, and are meant to supplement my previous tips.  Depending on your level of experience with MTurk, some of them might seem pretty obvious, but I hope you can glean something of use from them.  I have actually learnt quite a bit by putting them together as it has made me think about my approach to Mech Turk and reminded me of some of the mistakes that I made early on when I didn’t know any better!  Anyway, here are my More Amazon Mechanical Turk tips.

1. It is easy to skip the qualification tests sometimes, but they can be useful.  Sometimes they open up a whole vein of good MTurk hits.  Sometimes you don’t even have to do anything other than click a button to qualify (presumably they are trying to weed out bots?)

2.  Sometimes it is worth doing lots of low paying MTurk hits just to increase your hit approval rate.  You will also sometimes need to rescue your hit approval rate when it when your hit approval rate has fallen.

3.  Your hit approval rate can be important as it determines which hits you can and can’t do.  I myself didn’t realize this at first and managed to mess up early on in my turking career and it took me what seemed like ages to recover! 

4.  Opinion varies on which browser is best, but I personally would use Firefox or Chrome.  Some of the Amazon Turk hits demand that you don’t use Internet Explorer or that you use Internet Exporer with a Chrome frame.  I have Internet Explorer, Firefox, and Chrome all installed, just in case!

5.  If an Amazon MTurk requester rejects you and you think that they wrong to do so, contact them directly and ask them what the problem was.  Be polite but firm.  It is surprising how many non-payers will pay up after being contacted.

6.  Maintaining good communications with the good MTurk requesters never does you any harm and if you can build up a trusting relationship you can sometimes be offered more opportunities to earn money online outside of MTurk by the good MTurk requesters.